Frequently asked questions
Browse brief answers or contact the team about a product or document.
US delivery is listed; international delivery is unavailable.
The source lists a 2 PM PST cutoff and 2–3 business-day delivery.
$14.99 shipping; free for orders above $199.
The source specifies insulated packaging with cold packs.
Open the product’s matching lot certificate for reported test results.
Check the exact batch report for its measured purity.
Follow the vial label, batch documentation, and laboratory storage procedures.
Stability depends on the material, preparation, and documented storage conditions.
The source lists payment by cards or cryptocurrency.
Report damage or incorrect items within 48 hours; review the returns policy.
No. These materials are for laboratory work, not human or animal use.
Purchasers must be qualified researchers acquiring materials for laboratory work.
Use the contact page for catalogue, order, and certificate enquiries.